Shipping policy

Shipping Policy

Thank you for shopping with Happy Chaos Closet! Every order is prepared with a whole lot of chaos & love. 💙💚💜

Processing Times

Most orders are processed and prepared for shipment within 3–7 business days.

Custom, personalized, bulk, or made-to-order items may require additional processing time. Estimated turnaround times will be discussed when applicable.

Processing time does not include shipping/transit time.

Shipping

Shipping rates and available delivery options are calculated at checkout based on your order and delivery location.

Once your order has shipped, you will receive tracking information using the email or contact information provided at checkout.

Please allow time for the shipping carrier to scan and update your tracking information.

Estimated Delivery

Delivery times vary depending on the shipping method, carrier, destination, weather, holidays, and other circumstances outside of our control.

Happy Chaos Closet cannot guarantee an exact delivery date once a package has been turned over to the shipping carrier.

Please Double-Check Your Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error, please contact us as soon as possible. We will gladly correct the address if your order has not already been shipped.

Happy Chaos Closet is not responsible for packages delivered to an incorrect address provided by the customer.

Lost, Delayed or Stolen Packages

Once a package has been accepted by the shipping carrier, delays or delivery issues may occasionally occur.

If your tracking shows your package as delivered but you cannot locate it, please check around the delivery area, with household members or neighbors, and contact the shipping carrier.

If you believe your package has been lost in transit, please contact us and we will do our best to help you determine the next steps.

Happy Chaos Closet is not responsible for packages that are lost or stolen after the carrier has confirmed delivery.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible with your order number and photos of the item/package so we can review the issue and make it right.

Custom Orders

Because custom and personalized products are made specifically for you, processing times may be longer than standard ready-to-ship products.

If you need an order by a specific date, please contact Happy Chaos Closet before placing your order so we can let you know whether your requested timeline is possible.

Questions?

Have a question about your order or shipping?

Please reach out through our contact page or the contact method provided on our website. We’re always happy to help.

Happy Chaos Closet
Made with a whole lot of chaos & love.